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About Lelonghub

Malaysia's AI-Powered Auction Property Platform

Our Mission

Malaysia's AI-Powered Auction Property Platform

LelongHub is a platform that combines comprehensive auction property listings with AI-powered analysis tools โ€” helping buyers research smarter, faster, and with greater confidence.

4,000+
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Our Story

LelongHub was founded with one simple goal โ€” to make auction property information accessible to every Malaysian, and to go further by bringing the power of AI to every buyer's research process.

As an AI-powered auction property platform, LelongHub aggregates bank and court auction listings from across the country into a single, easy-to-use platform โ€” and pairs them with AI analysis tools that help you assess risk, estimate market value, and understand what you're getting into before you bid.

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Why Choose Lelonghub?

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Disclaimer: All auction listings on Lelonghub are sourced from official public notices. Information is provided for reference only. Lelonghub does not act as an auctioneer or agent. Always verify details with the relevant bank or auctioneer before bidding. Properties are sold "as-is" and Lelonghub makes no warranty on the accuracy of listing details.
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Terms of Service

Last updated: 5 August 2026

AI Analysis Disclaimer

All AI-generated analysis and property assessments on LelongHub are provided for informational and reference purposes only. They do not constitute legal, financial, investment, or professional advice. While we strive for accuracy, AI-generated content may contain errors, omissions, or outdated information. Users are solely responsible for independently verifying all property details, auction terms, legal status, and financial matters before making any purchasing or investment decisions. Always consult qualified professionals before participating in any property auction or transaction.

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "you") and Lelong Hub Services (Business Registration No. 202603178026 (TR0345542-X)), a business registered in Malaysia under the Registration of Businesses Act 1956, having its registered address at No. 622, Salak South Baru, Jalan 26, 57100 Kuala Lumpur, Wilayah Persekutuan ("LelongHub", "we", "us", "our"), governing your access to and use of the website, tools, features, and services made available at www.lelonghub.com and any successor domain (collectively, the "Platform").

By accessing, browsing, registering for an account on, or otherwise using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE THE PLATFORM.

2. Nature of the Platform

LelongHub is an independent information aggregation and technology platform. We compile publicly available property auction information from third-party sources, including financial institutions, licensed auctioneers, and official court and land office notices, and present it together with software tools for research purposes.

For the avoidance of doubt, LelongHub: (a) is NOT an auctioneer, real estate agent, valuer, bank, or financial institution; (b) is NOT a party to, and does not broker, arrange, or conduct, any auction or sale; (c) does NOT hold, receive, or manage auction deposits or purchase monies on behalf of any party; and (d) does NOT represent, and is not affiliated with, endorsed by, or authorised by, any bank, auctioneer, court, or government body whose information may appear on the Platform.

3. No Legal, Financial, or Professional Advice; No Solicitor-Client Relationship

Nothing on the Platform โ€” including listings, AI-generated analysis, risk scores, calculators, articles, estimates, or any communication through the Platform โ€” constitutes legal, financial, investment, valuation, tax, or other professional advice, and none of it should be relied upon as such.

Use of the Platform does not create any solicitor-client, advocate-client, fiduciary, advisory, or agency relationship between you and LelongHub or any of its operators, employees, or affiliates, notwithstanding that any person involved in operating the Platform may hold professional qualifications. If you require legal or financial advice, you must separately engage a qualified professional of your own choosing.

4. Eligibility

The Platform is intended for users aged 18 years and above who have the legal capacity to enter into binding contracts under the laws of Malaysia. By using the Platform, you represent and warrant that you meet these requirements.

5. Data Sources and Information Accuracy

Listings and property information on the Platform are collected by automated means from publicly available third-party sources and are provided strictly on an "AS IS" and "AS AVAILABLE" basis. Auction details โ€” including but not limited to reserve prices, auction dates, venues, deposit requirements, property descriptions, addresses, title particulars, restrictions-in-interest, tenure, sizes, photographs, and bank or auctioneer identities โ€” may be incomplete, outdated, inaccurately extracted, superseded, cancelled, or postponed without our knowledge.

LelongHub makes NO representation or warranty of any kind, express or implied, as to the accuracy, completeness, currency, reliability, or fitness for any purpose of any information on the Platform. You are solely responsible for independently verifying ALL information directly with the relevant bank, auctioneer, solicitor, court, land office, or management body before taking any action, including attending or bidding at any auction. Estimated market values, "below market" percentages, and similar figures are indicative computations only and are not valuations.

Photographs displayed on the Platform are for general identification purposes only and are not a representation of the current condition of any property. Any property may be withdrawn from auction, postponed, or have its reserve price varied at any time by the relevant bank, auctioneer, or court without notice to us or to you. The conduct and terms of any actual auction are governed exclusively by the applicable Proclamation of Sale, Conditions of Sale, and the auctioneer's own terms, which shall prevail over any information appearing on the Platform in the event of any inconsistency.

6. AI-Generated Content

The Platform provides AI-powered tools, including the AI Auction Analyzer and Risk Meter ("AI Tools"). Output of the AI Tools is generated by artificial intelligence models and is inherently probabilistic. It may contain errors, omissions, misreadings of documents, outdated legal references, or entirely incorrect statements, and may fail to identify material risks.

AI Tool output is provided for general informational purposes only. It is not a substitute for a professional review of any Proclamation of Sale, Conditions of Sale, title search, or other document by a qualified lawyer. You must not make any bidding, purchase, financing, or investment decision in reliance on AI Tool output. LelongHub accepts no responsibility or liability whatsoever for any decision made or action taken in reliance on any AI-generated content.

7. Maintenance Fee Enquiry and Similar Enquiry Services

Where the Platform offers features that assist Users to enquire about outstanding maintenance charges, sinking fund contributions, utility arrears, quit rent, assessment, or other outgoings relating to a property ("Enquiry Services"), any figures or responses obtained are based on information provided by third parties (such as management bodies or their agents) at a particular point in time.

LelongHub does not verify and cannot verify such third-party information, and expressly disclaims all liability for any error, omission, understatement, overstatement, or subsequent change in such figures. Outstanding amounts can change daily due to accruing charges, interest, and penalties. You acknowledge that the actual amount payable upon completion of any purchase may differ materially from any figure obtained through the Enquiry Services, and you agree that LelongHub shall bear no responsibility for any such difference or for any loss arising therefrom.

8. Bid Assistance and Other Optional Paid Services

LelongHub may, from time to time, offer optional paid services, including without limitation assistance with auction registration, documentation preparation, or attendance and bidding support ("Bid Assistance Services"). Your engagement of any such service is entirely VOLUNTARY. Nothing on the Platform obliges you to engage any paid service, and no listing, tool, or feature is conditioned upon such engagement.

You acknowledge and agree that: (a) any payment made for optional services is made of your own free will and at your own initiative; (b) LelongHub does not guarantee any outcome, including that any bid will succeed, that any property will be secured at any particular price, or that any auction will proceed as scheduled; (c) fees paid for services already rendered or commenced are non-refundable except where required by law; (d) the decision to bid, the maximum bid amount, and all bidding instructions remain solely yours, and any bid placed on your instructions is placed at your sole risk; and (e) LelongHub acts only on your written instructions and shall not be liable for any loss arising from your own instructions, from auction outcomes, or from the acts or omissions of any auctioneer, bank, or third party.

9. User Accounts and Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. You must notify us promptly of any unauthorised use. LelongHub reserves the right to refuse registration, and to suspend or terminate any account, at its sole discretion, including for breach of these Terms, suspected fraud, or misuse of the Platform, without liability to you.

10. Acceptable Use

You agree that you will not:

  • Scrape, crawl, harvest, or systematically extract data from the Platform, or reproduce or redistribute Platform content, without our prior written permission
  • Reverse engineer, decompile, or attempt to extract the source code, prompts, or models underlying any part of the Platform
  • Misuse the AI Tools, including by submitting unlawful content or attempting to circumvent usage limits
  • Interfere with the security, integrity, or performance of the Platform or its infrastructure
  • Impersonate any person or misrepresent your affiliation with any entity
  • Use the Platform for any unlawful purpose or in breach of any applicable law or regulation

11. Subscriptions, Fees, and Payment

Certain features may be offered on paid subscription tiers. Prices, features, and usage limits may change from time to time upon notice on the Platform. Except as required by law or expressly stated otherwise, all fees and subscription payments are non-refundable, including for partially used subscription periods. Continued use of a paid feature after a price change constitutes acceptance of the revised price.

12. Intellectual Property

All Platform content, software, branding, design elements, databases, compilations, and AI-generated materials are owned by or licensed to LelongHub and are protected by applicable intellectual property laws. Third-party marks, names, and photographs remain the property of their respective owners, and their appearance on the Platform does not imply any affiliation or endorsement. You are granted a limited, revocable, non-exclusive, non-transferable licence to access the Platform for personal, non-commercial research use only.

13. Third-Party Content and Links

The Platform contains information derived from, and links to, third-party websites and services, including banks, auctioneers, and government portals. Such third parties are not under our control, and we are not responsible for their content, accuracy, availability, practices, or any dealings you may have with them. Accessing any third-party website or service is at your own risk and subject to the terms of that third party.

The appearance on the Platform of the name, listing, or contact details of any bank, auctioneer, agent, law firm, valuer, or other professional or firm โ€” or the provision by us of any contact or introduction upon your request โ€” does not constitute an endorsement, recommendation, or referral of that person or firm by LelongHub. Before engaging any professional or firm, you must conduct your own independent enquiry and satisfy yourself of their suitability, and you engage them entirely at your own discretion and risk.

14. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE PLATFORM AND ALL CONTENT, TOOLS, AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF ACCURACY, COMPLETENESS, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED OR ERROR-FREE OPERATION. We do not warrant that the Platform will be available at any particular time, that defects will be corrected, or that the Platform is free of harmful components.

No advice or information, whether oral or written, obtained by you from LelongHub or its personnel, agents, or representatives โ€” including through WhatsApp, email, or any other channel โ€” shall create any warranty, representation, or obligation not expressly stated in these Terms. You further acknowledge that transmissions over the Internet (including enquiries and documents sent to us) are not guaranteed to be secure or confidential, and any information you transmit is transmitted at your own risk.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LELONGHUB AND ITS OPERATORS, OWNERS, EMPLOYEES, CONTRACTORS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY LOSS OR DAMAGE WHATSOEVER โ€” INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, LOSS OF OPPORTUNITY, LOSS OF DEPOSIT, FAILED OR SUCCESSFUL BIDS, DIMINUTION IN VALUE, OR LOSS OF DATA โ€” ARISING FROM OR IN CONNECTION WITH: (a) YOUR USE OF OR INABILITY TO USE THE PLATFORM; (b) ANY INFORMATION, LISTING, FIGURE, OR AI-GENERATED CONTENT ON THE PLATFORM; (c) ANY ENQUIRY SERVICE OR OPTIONAL PAID SERVICE; OR (d) ANY AUCTION, PROPERTY TRANSACTION, OR DEALING WITH ANY THIRD PARTY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS.

Where liability cannot be excluded by law, the aggregate liability of LelongHub for all claims arising in any 12-month period shall not exceed the total fees (if any) actually paid by you to LelongHub during that period, or RM100, whichever is greater. You acknowledge that property auctions carry inherent risk and that all bidding and purchase decisions are made entirely at your own risk.

16. Indemnity

You agree to indemnify, defend, and hold harmless LelongHub and its operators, owners, employees, contractors, and affiliates from and against all claims, demands, losses, liabilities, costs, and expenses (including legal costs on a solicitor-client basis) arising out of or in connection with: (a) your use or misuse of the Platform; (b) your breach of these Terms; (c) your violation of any law or of the rights of any third party; or (d) any bid, purchase, or transaction you undertake in connection with information obtained through the Platform.

17. Suspension, Termination, and Changes to the Platform

We may modify, suspend, limit, or discontinue any part of the Platform (including any free or paid feature) at any time without prior notice. We may terminate or suspend your access immediately for any breach of these Terms. Sections which by their nature should survive termination (including Sections 3, 5-8, and 12-19) shall so survive.

18. Personal Data

Your personal data is processed in accordance with our Privacy Policy and the Personal Data Protection Act 2010 (Malaysia). By using the Platform you consent to such processing as described in the Privacy Policy.

19. General

Governing Law & Jurisdiction. These Terms are governed by the laws of Malaysia, and you submit to the exclusive jurisdiction of the courts of Malaysia.

Severability. If any provision of these Terms is held invalid or unenforceable, that provision shall be enforced to the maximum extent permissible and the remaining provisions shall remain in full force.

No Waiver. Our failure to enforce any right or provision shall not constitute a waiver of that right or provision.

Entire Agreement. These Terms, together with the Privacy Policy and any notice published on the Platform, constitute the entire agreement between you and LelongHub regarding the Platform.

Amendments. We may amend these Terms at any time by posting the amended Terms on the Platform. Your continued use after posting constitutes acceptance of the amended Terms.

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Privacy Policy

Last updated: 5 August 2026

Our Commitment

We will never sell or rent your personal data, and we will never use your personal data or identity documents for any purpose other than those stated in this Policy. We collect only what is necessary to provide you with the LelongHub service.

1. Introduction

This Privacy Policy explains how Lelong Hub Services (Business Registration No. 202603178026 (TR0345542-X)), a business registered in Malaysia under the Registration of Businesses Act 1956 ("LelongHub", "we", "us"), being the data user, collects, uses, discloses, and protects your personal data in connection with the LelongHub platform, in accordance with the Personal Data Protection Act 2010 (Malaysia) ("PDPA"), including its amendments. This Policy also serves as the written notice required under Section 7 of the PDPA. By registering for an account or using the Platform, you consent to the processing of your personal data as described in this Policy.

2. Personal Data We Collect

We may collect and process the following categories of personal data:

  • Account data โ€” name, email address, and password (stored in encrypted/hashed form) when you register
  • Usage data โ€” properties saved to your Watchlist, saved preferences, feature usage counts, and language settings
  • Enquiry data โ€” your name, phone number, and the contents of enquiries you send us, including via WhatsApp (e.g. property enquiries, maintenance fee enquiries, fee estimate requests)
  • Uploaded documents โ€” documents you voluntarily upload to the AI Tools (e.g. Proclamation of Sale or Conditions of Sale), which may contain personal data of yourself or third parties
  • Technical data โ€” IP address, browser type, device information, and access logs collected automatically by our hosting infrastructure
  • Payment data โ€” where paid services are offered, transaction records (we do not store full card numbers; payments are processed by third-party payment providers)

3. Purposes of Processing

Your personal data is processed for the following purposes:

  • To create, maintain, and secure your account and provide Platform features (including Watchlist and AI Tools)
  • To respond to your enquiries and provide services you request
  • To administer optional paid services you engage
  • To operate, maintain, improve, and secure the Platform, and to prevent fraud and misuse
  • To send you service communications and, where you have consented, updates about auction listings or features (you may opt out at any time)
  • To comply with legal and regulatory obligations

4. Obligatory and Voluntary Data

Provision of your name, email address, and password is obligatory for account registration โ€” without them we cannot create your account. Provision of all other personal data (including enquiry details and uploaded documents) is voluntary; however, if you choose not to provide it, we may be unable to provide the relevant feature or respond to your enquiry.

5. Documents Uploaded to AI Tools

When you upload a document to the AI Tools, its contents are transmitted to our third-party artificial intelligence service provider solely for the purpose of generating the analysis you requested, and the results are returned to you. You must ensure that you have the right to upload any document containing personal data of third parties. Do not upload documents containing sensitive personal data that is not necessary for the analysis. We do not use your uploaded documents to build marketing profiles, and we do not sell them to any party.

6. Disclosure to Third Parties

We do not sell or rent your personal data. We may disclose personal data to the following classes of third parties, strictly for the purposes described in this Policy:

  • Cloud hosting and infrastructure providers (e.g. website hosting and content delivery services)
  • Database and authentication providers that store account and usage data on our behalf
  • Artificial intelligence service providers that process documents and queries submitted to the AI Tools
  • Communication platforms (e.g. WhatsApp/Meta) when you contact us through them, subject to their own privacy policies
  • Payment processors, where you engage paid services
  • Professional advisers, regulators, or law enforcement, where required by law, court order, or to protect our legal rights

7. Cross-Border Transfers

Some of our service providers store or process data on servers located outside Malaysia. Where personal data is transferred outside Malaysia, we take reasonable steps to ensure it is processed in accordance with this Policy and safeguarded to standards consistent with the PDPA. By using the Platform, you consent to such transfers.

8. Security

We implement reasonable technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure, or alteration, including encrypted connections (HTTPS), hashed passwords, and access controls. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.

9. Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this Policy, to comply with legal, accounting, or reporting obligations, or to establish or defend legal claims, after which it is deleted or anonymised. You may request deletion of your account data as described in Section 11.

10. Cookies and Local Storage

The Platform uses browser local storage and similar technologies to keep you signed in, remember your preferences (such as language), and operate feature usage limits. Our hosting providers may use strictly necessary cookies for security and performance. Disabling these technologies in your browser may affect Platform functionality.

11. Your Rights

Subject to the PDPA, you have the right to: (a) request access to your personal data; (b) request correction of inaccurate, incomplete, misleading, or outdated data; (c) withdraw your consent to processing (which may result in us being unable to maintain your account or provide certain features); (d) limit processing of your personal data, including for direct marketing; and (e) request deletion of your account data.

To exercise any of these rights, contact us at contact@lelonghub.com or through the contact channel published on the Platform. We may require verification of your identity before acting on a request, and we will respond within the timeframes required by the PDPA.

12. Data Breach

In the event of a personal data breach that is subject to mandatory notification requirements under the PDPA, we will notify the Personal Data Protection Commissioner and, where required, affected users, in accordance with applicable law.

13. Children

The Platform is not directed at persons under 18, and we do not knowingly collect personal data from them. If you believe a minor has provided us personal data, please contact us and we will take steps to delete it.

14. Changes to This Policy

We may update this Policy from time to time by posting the updated version on the Platform with a revised "Last updated" date. Your continued use of the Platform after posting constitutes acceptance of the updated Policy. This Policy should be read together with our Terms of Service.

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Disclaimer

Please read this disclaimer carefully before using LelongHub.

Important Notice

All AI-generated content on LelongHub โ€” including property risk assessments, market value estimates, and auction analysis โ€” is for informational purposes only. It does not constitute legal advice, financial advice, or investment advice of any kind.

General Information Only

The information on LelongHub, including all listings, analysis, guides, and articles, is provided solely for general information. Nothing on this platform should be interpreted as professional legal, financial, or investment advice.

No Professional Relationship

Use of LelongHub does not create a lawyer-client, agent-client, or advisor-client relationship between you and LelongHub or any of its representatives.

User Responsibility

You are solely responsible for all decisions you make based on information found on this platform. Before bidding on any property or making any financial commitment, you should:

  • Conduct your own due diligence
  • Engage a qualified lawyer to review the auction proclamation and conditions of sale
  • Consult a licensed financial adviser regarding financing and affordability
  • Physically inspect the property where possible
  • Verify all details with the auctioneer, bank, or court directly

Listing Accuracy

LelongHub aggregates data from publicly available auction notices. While we take steps to ensure accuracy, we do not guarantee that all listing information is current, complete, or error-free. Auction dates, reserve prices, and property details are subject to change without notice.

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Frequently Asked Questions

Common questions about auction properties and LelongHub

What is LelongHub?

LelongHub is an AI-powered auction property platform. We aggregate bank and court auction listings from across Malaysia and provide AI-assisted analysis tools to help buyers make more informed decisions.

Is LelongHub free to use?

Yes, LelongHub is completely free. Simply register for a free account to access all auction listings, save properties to your Watchlist, and use our AI analysis tools.

What is the difference between a Bank Auction (LACA) and a Court Auction?

Bank Auction (LACA): Conducted under the Land Acquisition (Consequential) Amendment Act. The bank forecloses on properties where the borrower has defaulted. A 5% deposit of the reserve price is required upfront, and you typically get 90โ€“120 days to pay the balance.

Court Auction (High Court): Ordered by the court for various reasons such as estate disputes, insolvency, or developer default. A 10% deposit is required upfront. The process is overseen by a court-appointed auctioneer.

Can I get a bank loan to finance an auction property?

Yes, most banks offer financing for auction properties. However, it is critical to obtain a Letter of Offer from your bank before you bid, as there is very little time after winning the auction to arrange financing. Failure to pay the balance on time may result in forfeiture of your deposit.

Is vacant possession guaranteed for auction properties?

No. Auction properties are sold on an "as-is, where-is" basis. There is no guarantee that the property will be vacant. If the property is occupied, it is the buyer's responsibility to handle the eviction process through legal channels. This should be factored into your cost and risk assessment before bidding.

What happens if I win an auction but cannot pay?

If you fail to pay the balance within the stipulated time (typically 90โ€“120 days), your deposit will be forfeited and the property will be re-auctioned. You may also be liable for additional costs incurred by the bank or court.

Are there outstanding fees or debts attached to auction properties?

Potentially yes. Outstanding maintenance fees (for stratified properties), quit rent, assessment tax, and utility arrears may be attached to the property. For bank auctions, the bank typically covers quit rent and assessment arrears, but maintenance arrears are usually the buyer's responsibility. Always check the Proclamation of Sale for details.

How accurate is the AI analysis on LelongHub?

LelongHub's AI analysis is designed to help you quickly assess key risk factors and estimate market value as a starting point for your research. It is not a replacement for professional due diligence. The AI analysis is for reference purposes only and does not constitute legal or financial advice. Always verify with qualified professionals before bidding.

How do I save a property to my Watchlist?

Open any property listing and click the "Add to Watchlist" button. You must be logged in to use this feature. Your Watchlist can be accessed from the account menu at the top of the page.

How often are listings updated?

We update our listings regularly from official public auction notices. Listings are automatically removed from the platform once their auction date has passed. We recommend checking back frequently as new auctions are published regularly by banks and courts.